Although we do everything possible to make your stay as pleasant and carefree as possible, we cannot control or be responsible for the weather or any other unforeseen circumstance that may affect your stay.

There are no refunds for natural disasters or other major events that are out of our control. We highly encourage you to purchase trip insurance to cover your stay in case of a natural disaster or other major event and you need to cancel within the 90 days or depart early. Depending on the type of trip insurance you purchase, you are usually eligible to be reimbursed by the insurance company for the amount that we do not refund.